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Shipping

Standard Shipping within the EU

Standard shipping within the EU is carried out by DHL. Standard shipping within Germany is free of charge.

You will find the individual shipping time on the respective product page.

According to DHL standards, your order can be delivered between 9:00 a.m. and 9:00 p.m. The receipt of the package must be confirmed with a signature. If you are not there when a package is delivered, a DHL pickup slip will be left informing you where and when you can pick up your package.

Shipping within the EU depends on the country of destination and cannot be universally specified.
We would be glad to provide you with individual information for your country of destination upon request.
Shipping expenses can be found during the purchase process prior to completing your purchase after entering your billing and delivery address under No. 3 “Shipping Method”.

No deliveries are made on holidays. If you are expecting a package, it will be delivered on the next business day.

If you would like to receive an order more quickly, you can select express shipping for a fee.

Orders may not be delivered to Packstation parcel pickup stations.

Express shipping within the EU

Express shipping within the EU is carried out by DHL. Express delivery to Germany costs €10.04 and the delivery is carried out within two business days (excluding weekends and holidays).

Express shipping within the EU depends on the country of destination and cannot be universally specified. We would be glad to provide you with individual information for your country of destination upon request.

Orders may not be delivered to Packstation parcel pickup stations.

Standard international shipping

Standard shipping outside the EU is carried out by DHL.
Shipping outside the EU depends on the country of destination and cannot be universally specified. We would be glad to provide you with individual information for your country of destination upon request.
Shipping expenses can be found during the purchase process prior to completing your purchase after entering your billing and delivery address under No. 3 “Shipping Method.”

If you would like to receive an order more quickly, you can select express shipping for a fee.

International Express Shipping

Express shipping outside the EU is carried out by DHL.
Express shipping outside the EU depends on the country of destination and cannot be universally specified. We would be glad to provide you with individual information for your country of destination upon request.
Shipping expenses can be found during the purchase process prior to completing your purchase after entering your billing and delivery address under No. 3 “Shipping Method”.