Instructions on Right of Cancellation
Consumers have a 14 day right of cancellation.
Right of Cancellation
You have a right to cancel this agreement within 14 days without specifying a ground therefor.
The period to exercise the cancellation right shall be 14 days as of the date on which you or a third party specified by you, which is not the forwarder, took possession of the last good.
In order to exercise your cancellation right, you must inform us (eddy barkin GmbH, Poelchaukamp 8 22303 Hamburg, email@example.com, phone number: +49 (0) 40 278 173 24) of your decision to cancel this agreement by way of an unambiguous declaration (e.g., a letter sent by mail, fax or e-mail). You may use the attached model refusal form, though it is not mandatory.
In order to observe the cancellation period, it should suffice if you send the notification of your exercise of your cancellation right prior to the expiration of the cancellation period.
Consequences of Cancellation
In the event you cancel this agreement, we must refund you all payments we received from you, including the delivery fees (with the exception of the additional costs resulting from you choosing a different method of delivery than the cheapest standard delivery offered by us) without delay and no later than within 14 days as of the date on which we receive the information regarding your cancellation of the agreement. We will use the same method of payment you used in the original transaction for this refund unless expressly agreed otherwise with you; under no circumstances will you be charged a fee due to this refund. We may refuse the refund until we have received the good or you have provided proof that you returned the good, whichever comes first.
You must return or deliver the goods without delay and in any case no later than within 14 days as of the date on which you inform us of the cancellation of this agreement. The period shall be considered to have been observed if you send the goods prior to the expiration of the 14 day period. We shall bear the costs of the return of the goods. You only have to cover the costs of the loss in value of the goods if the loss in value is attributed to your unnecessary handling of the goods for the inspection of the quality, characteristics and functionality of the goods.
A cancellation right shall not exist for the following agreements:
- agreements regarding the delivery of goods that have not been premanufactured and for which an individual selection or specification must be made by the consumer for the manufacturing thereof or those goods which are clearly tailored to the personal requirements of the consumer.
- agreements regarding the delivery of goods which may spoil quickly or the expiration date of which would quickly be exceeded.
- agreements regarding the delivery of sealed goods which are not suitable for return due to heath safety or hygienic reasons if the seal was removed after delivery.
Model Cancellation Form
If you would like to cancel the agreement, please complete this form and return it to us.